Fourth Post- My Manager

So today at work I heard through the grape vine (that's a lie, I basically heard it directly from the district manager) that they are firing my boss. I can't say that I am sorry to hear this. To be honest I think all of the workers were close to mutiny so it really doesn't shock me. Personally I would like to reenact some of the precious memories I will have of our time together. She certainly has left an impression on my life...

Thursday

Manger- "Can you work tomorrow?"
Me- "Nope, I can only work Tuesdays, Thursdays, and Saturdays. Otherwise I have class."
Manager- "Oh right."

Saturday

Manager- "Can you work on Monday?"
Me "No I have class. I can only work Tuesdays, Thursdays, and Saturdays."

Tuesday 

Manager- "Hey we need someone to fill in. Mind coming in tomorrow?"
Me- "Nope, I can only work Tuesdays, Thursdays, and Saturdays. Otherwise I have class."

Thursday

Manger- "Can you work tomorrow?"


This is where I try REALLY R.E.A.L.L.Y. hard not to sarcastically say "Yup! See you tomorrow!" or scream or simply walk out and never come back. This exchange literally lasted months. MONTHS! Until she finally learned my schedule last week. Just in time for her leave. I liked to make up excuses for why she was so completely unable to remember my schedule like "Maybe she has very poor coordination that causes her to trip every night and gives her mild amnesia everyday."


One of my favorite things about my manager is how she would leave during the rush hour and then come back commenting on "how slow it has been today." I gave her the stink eye once when she said this, but I don't think she noticed. I couldn't help it. If I were part dragon I'm pretty sure I would have been breathing fire or at least have had smoke coming out of my nose. Nothing like running around like a crazy person then having someone comment on slow its been after not helping. She always knows how to make my day more special.

The only thing my manger really cares about is how clean the store is. Attracting customers? Naw, they're more annoying than anything else. Making sure there is enough food to sell? The night shift can handle that. Broken machine? She'll tell management, because you know how reliable they are in fixing things in a timely manner. But if she finds a messy counter, she will literally spend 15 minutes cleaning it. This is, of course, while I am busily helping the customers.

But perhaps she is the one who has her priorities straight. I mean who cares if the customers are essentially the ones that pay our checks? A spot on the floor is a much more pressing problem. What if a customer jumped over the counter, looked down and saw that spot?! Surely we would have a much greater complaint about that, as oppose to ignoring them in order to clean the spot.

Now I am absolutely not against all managers. I was transferred over from another store and my manager at the old store was amazing. He worked super hard and really appreciated the hard work of his employees. Its just my current manager I have the tiniest bit of dislike for. I sincerely hope that the district manager wasn't just getting my hopes up in saying he was going to let her go. I've seen the future without her, and it seems much brighter....or at least more organized. 

That's all I have to say about that I guess. I really don't give my current manager much thought other than wondering how much smoother things would run if I were in charge. But I will leave that hypothetical situation for another post :) (be prepared: my made up store is amazing....man I need a life).

Third Post- My Favorite Kinds of Customers

Here is my list of my oh so favorite customers that I come across.

Mr. Indecisive- 

Me-"Hello! Welcome to ***! Can I interest you in our new (random item I choose off of the menu)?"

Mr. Indecisive- "Hmmmm well I don't know. Maybe....oh wait that looks...no no. ummmmmmmmmmMMMMMMmmmmmmmMMMMMmmm. Could you give me a second?"

Me- "Sure thing! Take your time." Hurry up, I can think of at least 20 other things that would be a more productive use of my time, such as counting the ceiling tiles or doodling on receipt paper or...

Mr. Indecisive- "All right I think I'm ready!"

Me- "Alright what can we get for you?"

Mr. Indecisive- "I'll have one small coffee cream and sugar."

Me-"Alright sounds good, you can pull ahead." He took 5 full minutes to decide on a small cup of coffee? I can just imagine that vending machines cause him to short circuit or something.

Mrs.  That's Not What I Said

Me- "Hello! Welcome to ****. What can I get for you today?"

Mrs.  That's Not What I Said- "I would like ham wrap please."

Me- "Sure thing, one ham wrap. Anything else for you today?"

Mrs.  That's Not What I Said- "Ummm excuse me I said one BACON wrap."

Me- "I'm sorry about that, one bacon wrap! Anything else?"

Mrs.  That's Not What I Said- "NO NO I want one ham wrap and one bacon wrap!!!"

Me- "...so you want two wraps, one bacon and one ham?"

Mrs.  That's Not What I Said- "YES! Oh wait, can I just have the ham wrap actually?"

This is the point where I stare at the pen next to the register and I wonder if I stab it into my eye whether my boss will let me leave early or not.

Mr. Add On

Me- "Alright here is your order! Three bacon wraps, two sausages on biscuits, four large coffees and two orders of hash browns. Have a nice day!"

Mr. Add On -"Actually could you add two dozen donuts to this order?"

Me- "Sure thing! Because nothing on this Earth could possibly make me happier than ensuring that you have everything you desire no matter how obnoxious you are about ordering it. I only live to serve. Oh, and have a nice day!"

Madame You Sure This Change is Right?

Me-"Alright and 17.13 is you change. Have a nice day!"

Madame You Sure This Change is Right?- "Are you sure this change is right?"

Me- "Well you handed me a 20, correct?"

Madame You Sure This Change is Right?- "Yes but I don't think you gave me enough change."

Me- "Well you had one medium coffee which came to 1.80 after tax, and one bagel which after your coupon came to 1.07 after tax. So that's 20 minus 2.87 giving you 17.13 as change. Is that correct?" BAM! Didn't think the stupid fast food employee could do simple math did you now? You've just been served! Both literally and figuratively...

There are of course more of my favorite customers, but for now I have homework to do and must leave the list as it stands. Make sure you all go out and vote today!!

Second Post- Oh the Customers

Working in fast food you get a variety of people and therefore a variety of requests for orders. One of my favorites was "Can you put half of a splenda packet in my coffee?" I truly want to know whether, if put to a blind taste testing, she could tell the difference between the coffee with half a packet and the coffee with a full packet. Do those extra five grains of sugar really make the coffee go from perfect to overly sweet? Seems a bit far fetched for me, but what do I know, I don't drink coffee.

My favorite specific request so far was regarding a bagel though. As you probably know, people can get a bit picky with their bagels. "I want it extra toasted." "I want it hardly toasted. No no I can see a faint thing of brown on the edges, its toasted too much." And don't even get me started on the issue of how much spread to put on. Oh of the infinite possibilities.

Anyways, I was going along making my meals when the order taker for that day comes over to me and was all "this person with the wheat bagel wants the middle hallowed out." I thought, "Okay a bit specific, but sure, I can handle that," So I toast her bagel, making sure that the the middle hole is completely hallow. I give the customer her bagel and she was all "Did you make it right?" and I smile replying, "Yup! Middle is hallowed out!"She then proceeds to take the bagel out and inspect it. As you may have guessed I did not understand what she wanted and she proceeds to describe what she wants. "I want you to scoop all of the bread out leaving a shell of the bagel crust. Then fill that shell with cream cheese. Is that so difficult?" Yes I know, its absolutely shocking that I didn't do this the first time. Note to all of you consumers out there: If you have an extremely weird order like that, just buy your own bagel and make it yourself please. Believe it or not, our registers do not have a "hallow out bagel leaving shell to be filled with cream cheese" button. Although maybe I am just out of the loop and there are lots of people that do this. Opinions?

Also happy beginning of November!! It's the lovely time of year when all of the Christmas decorations start coming up to ensure that every single consumer on the planet is sufficiently tired of Christmas by the time it actually comes around. :D