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Thursday, November 4, 2010

Fourth Post- My Manager

So today at work I heard through the grape vine (that's a lie, I basically heard it directly from the district manager) that they are firing my boss. I can't say that I am sorry to hear this. To be honest I think all of the workers were close to mutiny so it really doesn't shock me. Personally I would like to reenact some of the precious memories I will have of our time together. She certainly has left an impression on my life...


Thursday
Manger- "Can you work tomorrow?"
Me- "Nope, I can only work Tuesdays, Thursdays, and Saturdays. Otherwise I have class."
Manager- "Oh right."

Saturday
Manager- "Can you work on Monday?"
Me "No I have class. I can only work Tuesdays, Thursdays, and Saturdays."

Tuesday 
Manager- "Hey we need someone to fill in. Mind coming in tomorrow?"
Me- "Nope, I can only work Tuesdays, Thursdays, and Saturdays. Otherwise I have class."

Thursday
Manger- "Can you work tomorrow?"


This is where I try REALLY R.E.A.L.L.Y. hard not to sarcastically say "Yup! See you tomorrow!" or scream or simply walk out and never come back. This exchange literally lasted months. MONTHS! Until she finally learned my schedule last week. Just in time for her leave. I liked to make up excuses for why she was so completely unable to remember my schedule like "Maybe she has very poor coordination that causes her to trip every night and gives her mild amnesia everyday."


One of my favorite things about my manager is how she would leave during the rush hour and then come back commenting on "how slow it has been today." I gave her the stink eye once when she said this, but I don't think she noticed. I couldn't help it. If I were part dragon I'm pretty sure I would have been breathing fire or at least have had smoke coming out of my nose. Nothing like running around like a crazy person then having someone comment on slow its been after not helping. She always knows how to make my day more special.

The only thing my manger really cares about is how clean the store is. Attracting customers? Naw, they're more annoying than anything else. Making sure there is enough food to sell? The night shift can handle that. Broken machine? She'll tell management, because you know how reliable they are in fixing things in a timely manner. But if she finds a messy counter, she will literally spend 15 minutes cleaning it. This is, of course, while I am busily helping the customers.

But perhaps she is the one who has her priorities straight. I mean who cares if the customers are essentially the ones that pay our checks? A spot on the floor is a much more pressing problem. What if a customer jumped over the counter, looked down and saw that spot?! Surely we would have a much greater complaint about that, as oppose to ignoring them in order to clean the spot.

Now I am absolutely not against all managers. I was transferred over from another store and my manager at the old store was amazing. He worked super hard and really appreciated the hard work of his employees. Its just my current manager I have the tiniest bit of dislike for. I sincerely hope that the district manager wasn't just getting my hopes up in saying he was going to let her go. I've seen the future without her, and it seems much brighter....or at least more organized. 

That's all I have to say about that I guess. I really don't give my current manager much thought other than wondering how much smoother things would run if I were in charge. But I will leave that hypothetical situation for another post :) (be prepared: my made up store is amazing....man I need a life).

Tuesday, November 2, 2010

Third Post- My Favorite Kinds of Customers

Here is my list of my oh so favorite customers that I come across.

Mr. Indecisive- 

Me-"Hello! Welcome to ***! Can I interest you in our new (random item I choose off of the menu)?"
Mr. Indecisive- "Hmmmm well I don't know. Maybe....oh wait that looks...no no. ummmmmmmmmmMMMMMMmmmmmmmMMMMMmmm. Could you give me a second?"
Me- "Sure thing! Take your time." Hurry up, I can think of at least 20 other things that would be a more productive use of my time, such as counting the ceiling tiles or doodling on receipt paper or...
Mr. Indecisive- "All right I think I'm ready!"
Me- "Alright what can we get for you?"
Mr. Indecisive- "I'll have one small coffee cream and sugar."
Me-"Alright sounds good, you can pull ahead." He took 5 full minutes to decide on a small cup of coffee? I can just imagine that vending machines cause him to short circuit or something.

Mrs.  That's Not What I Said
Me- "Hello! Welcome to ****. What can I get for you today?"
Mrs.  That's Not What I Said- "I would like ham wrap please."
Me- "Sure thing, one ham wrap. Anything else for you today?"
Mrs.  That's Not What I Said- "Ummm excuse me I said one BACON wrap."
Me- "I'm sorry about that, one bacon wrap! Anything else?"
Mrs.  That's Not What I Said- "NO NO I want one ham wrap and one bacon wrap!!!"
Me- "...so you want two wraps, one bacon and one ham?"
Mrs.  That's Not What I Said- "YES! Oh wait, can I just have the ham wrap actually?"
This is the point where I stare at the pen next to the register and I wonder if I stab it into my eye whether my boss will let me leave early or not.

Mr. Add On
Me- "Alright here is your order! Three bacon wraps, two sausages on biscuits, four large coffees and two orders of hash browns. Have a nice day!"
Mr. Add On -"Actually could you add two dozen donuts to this order?"
Me- "Sure thing! Because nothing on this Earth could possibly make me happier than ensuring that you have everything you desire no matter how obnoxious you are about ordering it. I only live to serve. Oh, and have a nice day!"

Madame You Sure This Change is Right?
Me-"Alright and 17.13 is you change. Have a nice day!"
Madame You Sure This Change is Right?- "Are you sure this change is right?"
Me- "Well you handed me a 20, correct?"
Madame You Sure This Change is Right?- "Yes but I don't think you gave me enough change."
Me- "Well you had one medium coffee which came to 1.80 after tax, and one bagel which after your coupon came to 1.07 after tax. So that's 20 minus 2.87 giving you 17.13 as change. Is that correct?" BAM! Didn't think the stupid fast food employee could do simple math did you now? You've just been served! Both literally and figuratively...

There are of course more of my favorite customers, but for now I have homework to do and must leave the list as it stands. Make sure you all go out and vote today!!

Monday, November 1, 2010

Second Post- Oh the Customers

Working in fast food you get a variety of people and therefore a variety of requests for orders. One of my favorites was "Can you put half of a splenda packet in my coffee?" I truly want to know whether, if put to a blind taste testing, she could tell the difference between the coffee with half a packet and the coffee with a full packet. Do those extra five grains of sugar really make the coffee go from perfect to overly sweet? Seems a bit far fetched for me, but what do I know, I don't drink coffee.

My favorite specific request so far was regarding a bagel though. As you probably know, people can get a bit picky with their bagels. "I want it extra toasted." "I want it hardly toasted. No no I can see a faint thing of brown on the edges, its toasted too much." And don't even get me started on the issue of how much spread to put on. Oh of the infinite possibilities.

Anyways, I was going along making my meals when the order taker for that day comes over to me and was all "this person with the wheat bagel wants the middle hallowed out." I thought, "Okay a bit specific, but sure, I can handle that," So I toast her bagel, making sure that the the middle hole is completely hallow. I give the customer her bagel and she was all "Did you make it right?" and I smile replying, "Yup! Middle is hallowed out!"She then proceeds to take the bagel out and inspect it. As you may have guessed I did not understand what she wanted and she proceeds to describe what she wants. "I want you to scoop all of the bread out leaving a shell of the bagel crust. Then fill that shell with cream cheese. Is that so difficult?" Yes I know, its absolutely shocking that I didn't do this the first time. Note to all of you consumers out there: If you have an extremely weird order like that, just buy your own bagel and make it yourself please. Believe it or not, our registers do not have a "hallow out bagel leaving shell to be filled with cream cheese" button. Although maybe I am just out of the loop and there are lots of people that do this. Opinions?

Also happy beginning of November!! It's the lovely time of year when all of the Christmas decorations start coming up to ensure that every single consumer on the planet is sufficiently tired of Christmas by the time it actually comes around. :D

Sunday, October 31, 2010

So First Post!! Woot!

I feel as a new blogger I must do the stereotypical mentioning of how this is my first post and I am so excited and...okay I'm glad I got the formalities over with.


Now I know that I am not alone in the fast food world. In fact the reason I choose my blog about my horribly exciting life working in fast food is because I know so many of you can relate. What fun is it reading about something you can't relate to at all?
Post: "And here I am in Italy. I Had so much fun!!"
Me: Wow looks like fun! ~And there is the extent of thought I give a post like that.~

So I suppose I will have to start off with today. Today was "day off." Yes of course they called me, it is not truly a soul sucking job unless it manages to take over your free time as well. I always feel that when I get called in there should be an extreme form of gratitude shown. Like a huge banner that reads "Sorry for waking you up to have you work on your day off. You Are AMAZING!!" And then my boss would come over to me and be all "You are the best employee on the face of the planet. I'm giving you a raise!" And all of my coworkers would be all "Thank you so much!! We have been so lost without you!" And then all of the customers would be all "Wow you came in on your day off? Now that shows dedication. Here's a 20 dollar tip." I mean I'm not asking for much right? Its not like I want a parade or something (all though that would be pretty sweet.)

Instead when you walk in after waking up only 20 minutes ago to come in and help, everyone looks at you with a smug face that reads "Ha! That's hilarious. You thought you were getting a day off." And then my boss is all "Oh good your here, help with this random project please." And the customer are well...anyone in fast food knows exactly how the customers are.


Now I don't want to give you all the wrong impression. I am not an overly cynical person. I just hate all people. It's completely different of course. Take for instances Miss Sorority that ordered today.
Miss Sorority: "ummm I need a sandwhich...."
Me: "Alright, what kind would you like?"
Miss Sorority: "On a biscuit"
Me: "What would you like on it?"
Miss Sorority: "On a biscuit" ~To her fellow sorority girl in the car thinking that I can't hear her~ "omg fast food workers are so retarded"
Me: "Yes I got that, on a biscuit. What do you want on the biscuit?"
Miss Sorority: "On. A. Biscuit! omg!"
Me: ~forcing myself not to bang my head against the registrar~ "What do you want on the biscuit?"
Miss Sorority: "Oh! Ummm sausage I guess?"
Me: "All right you can pull ahead."

Don't worry, I have many more Miss Sorority stories to come. I work near a college and therefore experience this often.

So there. First post DONE. And for all of you that are going to say I am a mean and horrible person, to you I say that sarcasm is is only picked up on by the awesome people of the Earth. 10/31/10